Shipping policy
Shipping Policy
Last Updated: September 2026
Shipping Policy
At Nuvella Travel, we are committed to providing reliable and convenient shipping services.
1. Order Processing Time
Orders are processed within:
1–3 business days
after payment confirmation.
Processing may take longer during:
- Holidays
- Promotions
- High-volume periods
2. Shipping Time
Estimated delivery:
United States
5–10 business days
International Orders
10–25 business days
Delivery times may vary due to:
- Weather conditions
- Carrier delays
- Customs processing
- Local delivery conditions
3. Tracking Information
Once your order has shipped, you will receive a shipping confirmation email containing tracking information.
4. Shipping Address Accuracy
Customers are responsible for providing accurate shipping details.
Please contact us immediately if you need to update your shipping information.
Once an order has shipped, address changes may not be possible.
5. Lost or Delayed Packages
If your package is delayed or appears lost, please contact:
Our team will assist you in locating your shipment.
6. Customs and Import Fees
International customers may be responsible for customs duties, taxes, or import fees required by their country.